** Are all your products made from 100% natural ingredients?**
While many of our products are crafted using natural ingredients, not all of them are 100% natural. Some formulations include carefully selected synthetic or processed ingredients (such as emulsifiers, surfactants, and preservatives) to ensure product stability, texture, and safety. These ingredients are chosen for their effectiveness and safety, and are used in moderation to complement the natural components in our products.
We focus on creating high-quality, effective self-care items that nurture your body and mind, blending natural ingredients with safe, carefully considered synthetic elements to offer you the best of both worlds.
**Do you offer drop-off/pick-up services?**
Depending on your location, we can arrange drop-off or pick-up for a small fee. Please reach out to us at *[email protected]* to confirm if this is possible in your area. Otherwise, all orders will be shipped to a physical address (no PO boxes, please).
**Do you offer wholesale?**
Yes, we do offer wholesale opportunities! Whether you're looking to elevate your space or make a special occasion even more memorable, we can provide you with our curated collection of self-care essentials. Contact us to learn more about wholesale pricing.
**Can I request a custom scent?**
Unfortunately, we do not offer custom scents at this time.
**Do you offer custom labeling for candles or body products?**
Yes, we do! Custom labeling is available for orders of 15 or more items, and must be placed at least 3 months in advance. To begin the process, please email us at *[email protected]* with “Special Occasion” in the subject line. Once we receive the details of your request, a member of our team will reach out to confirm the specifics.
**How can I cancel my order?**
If you need to cancel your order, don’t worry—just reach out to us! Please email our support team at *[email protected]* within 24 hours of placing your order, and include your order number in the subject line. A team member will follow up with you to confirm the cancellation. Your satisfaction is our priority, and we're happy to help!